Quality of service monitoring:

We propose a quality of service (QoS) monitoring program for broadband access to measure the impact of proprietary network spaces. Our paper surveys other QoS policy initiatives, including those in the airline, and wireless and wireline telephone industries, to situate broadband in the context of other markets undergoing regulatory devolution. We illustrate how network architecture can create impediments to open communications, and how QoS monitoring can detect such effects. We present data from a field test of QoS-monitoring software now in development. We suggest QoS metrics to gauge whether information "walled gardens" represent a real threat for dividing the Internet into proprietary spaces.